FAQ for Encha Organic Matcha

What are the differences between the three Encha grades?

CAN I USE AN ENCHA GRADE FOR A DIFFERENT PURPOSE (E.G., LATTE-GRADE FOR CEREMONIAL MATCHA TEA)?

HOW MANY SERVINGS OR CUPS CAN I GET FROM ONE PACKET? WHAT IS THE SERVING SIZE?

WHAT DO YOU RECOMMEND IF I AM NEW TO MATCHA OR ENCHA?

I DON’T HAVE A MATCHA WHISK OR FROTHER. CAN I JUST USE A SPOON?

HOW DO I EDIT OR PAUSE MY ENCHA SUBSCRIPTION?

I CAN’T LOG INTO MY ACCOUNT? WHAT SHOULD I DO?

WHAT SHOULD I DO IF I HAVEN’T RECEIVED MY PACKAGE?

HAVE YOU TESTED ENCHA MATCHA FOR RADIATION AND LEAD?

IS YOUR PACKAGING BPA-FREE?

WHAT IS THE BEST WAY TO CLOSE THE ENCHA PACKET TO ENSURE IT IS FULLY RESEALED?

HOW DO I STORE ENCHA PACKETS? CAN I FREEZE IT?

HOW FAST SHOULD I FINISH AN OPENED PACKET?

WHICH MATCHA TOOL IS BETTER: BAMBOO WHISK OR ELECTRIC FROTHER?

HOW DO I CARE FOR THE BAMBOO WHISK?

HOW OFTEN SHALL I REPLACE MY BAMBOO WHISK?

HOW TO USE THE HANDHELD ELECTRIC FROTHER? DO I NEED TO CHANGE THE BATTERY?

SHOULD I SIFT MY MATCHA POWDER?

CAN I MAKE MATCHA WITH COLD WATER?

HOW DO I WHISK ENCHA? HOW DO I MAKE ENCHA LATTE?

I OPENED MY PACKAGE, CAN I STILL RETURN IT AND GET A REFUND?

HOW DO I SEND ENCHA AS A GIFT?

HOW MUCH CAFFEINE DOES MATCHA HAVE COMPARED TO COFFEE?

HOW DO I MONITOR MY HEALTH BENEFITS?

CAN I DRINK MATCHA I HAVE A MEDICAL CONDITION OR IF I AM PREGNANT?

CAN CHILDREN DRINK MATCHA?

IS MATCHA GOOD FOR WEIGHT LOSS?

WHAT IF MY STOMACH GETS UPSET AFTER DRINKING MATCHA?

WHAT TIME OF THE DAY SHOULD I DRINK MATCHA?

WHAT TYPE OF MILK DO YOU RECOMMEND?

WHAT WATER OR MILK TEMPERATURE SHOULD I USE FOR A CUP OF ENCHA?