The only Subscribe & Save Plan for High-Quality Organic Matcha
Select the subscription price option for any of the three grades of Encha Organic Matcha:
*Subscription is not possible for international shipping due to the high shipping cost. The best saving is to buy a few packets at a time.
3. Input your email address and password.
2. Make sure you use the same email address you used in previous purchases on Encha.com.
1. Click Products on the main navigation bar.
2. Choose one of the three grades of Encha Organic Matcha.
3. Select the price Subscribe & Save 15%
4. Select the delivery frequency you want.
5. Click Add to cart.
2. Enter your email.
3. Check your email.
4. Open the email from Encha and you will be guided to reset your password.
Note: If the system generates the error message “Invalid login credentials”, there is no account under the email you entered. You probably made purchases as a guest before, so you can use the same email to create an account.
2. Click Manage Subscriptions.
3. Click Edit (date, qty…) on the product you want to change the delivery option for.
4. Click Change next shipment date under the ‘Next Shipment’ field.
5. Use the dropdown menu to select your desired date.
6. Click Save.
Note: You CANNOT choose today's date. The system only allows you to choose a future date.
4. Click the dropdown menu and select 1 for monthly delivery and 2 for bimonthly delivery.
5. Click Save.
1. Click Account → Manage Subscriptions2. Click Delivery Schedule.
3. Click Skip this delivery. You can skip up to the next 5-6 months.
4. Your delivery date should show the status “Skipped.”
3. Select the reason why you want to cancel from the dropdown menu.
4. Add additional comments in the box if you want to provide details for your cancellation.
5. Click Cancel Subscription.
6. You should see the product crossed out and canceled.
2. Click OK on the notification message that pops up.
3. Your subscription is now re-activated.
Note: The system default is set to auto-ship 30 days from your date of re-activation. See the instructions on Editing Subscription Dates in Section II.
3. Select the Encha grade you want.
4. Select the Options.
5. Select 1 for ‘Delivery Schedule.’
6. Select the Quantity.
8. Make sure the shipping address is correct.
9. Click Add Product.
NOTE: Encha Tools, Bowls, and other Accessories do NOT qualify for Subscribe & Save 15%.
3. Click Edit (date, qty…) under the ‘Ships To:’ field.
4. Enter your new shipping address.
5. Click Save.
3. Click Edit under the ‘Billing Info’ field.
4. Enter your new billing address.
NOTE: Your billing address should be the same address as the address you provided for your credit card. If the two addresses do not match, our e-commerce system will flag your order as high risk. This can possibly delay or automatically cancel your order.
3. Enter your credit card information.
Note: If the subscription cancellation takes place after the shipping date of the order of a given month, the customer understands and agrees that the charge for that month’s order will not be reversed.
Encha might modify or discontinue the Product Subscription Program. In the event of changes, Encha will notify all the affected customers by email. Please see Encha's Terms and Conditions for full details.
Enjoy your Encha and the subscription savings!