The only subscription plan for high-quality Japanese organic matcha
Select the grade of Encha Organic Matcha that you want and choose the subscription price and size option on its page
3. Input your email address and password.
2. Make sure you use the same email addressyou used in previous purchases on Encha.com.
3. Click Create.
1. Click Productson the main navigation bar.
2. Choose one of the three grades of Encha Organic Matcha.
3. Select the price Subscribe & Save 15%4. Select the delivery frequency you want.
5. Click Add to cart.
2. Enter your email.
3. Check your email.
4. Open the email from Encha and you will be guided to reset your password.
Note: If the system generates the error message “Invalid login credentials”, there is no account under the email you entered. You probably made purchases as a guest before, so you can use the same email to create an account.
2. ClickManage Subscriptions.
3. ClickEdit (date, qty…) on the product you want to change the delivery option for.
4. ClickChange next shipment date under the ‘Next Shipment’ field.
5. Use the dropdown menu to select your desired date.
Note: You CANNOT choose today's date. The system only allows you to choose a future date.
4. Click the dropdown menu and select1 formonthly delivery and2 forbimonthly delivery.
5. Click Save.
1. Click Account → Manage Subscriptions2. ClickDelivery Schedule.
3. Click Skip this delivery. You can skip up to the next 5-6 months.
4. Your delivery date should show the status “Skipped.”
3. Select the reason why you want to cancel from the dropdown menu.
4. Add additional comments in the box if you want to provide details for your cancellation.
6. You should see the product crossed out and canceled.
Note: The system default is set to auto-ship 30 days from your date of re-activation. See the instructions on Editing Subscription Dates in Section II.
3. Select the Encha grade you want.
4. Select the Options.
5. Select 1 for ‘Delivery Schedule.’
6. Select the Quantity.
8. Make sure the shipping address is correct.
9. Click Add Product.
10. Add a One-Time purchase for an Encha Tool, Bowl, Sets, or other Encha Accessories to your Subscription Shipping
NOTE: Encha Tools, Bowls, and other Accessories do NOT qualify for Subscribe & Save 15%.
3. ClickEdit (date, qty…) under the ‘Ships To:’ field.
4. Enter your new shipping address.
4. Enter your credit card information.
5. Click Save.
Note: If the subscription cancellation takes place after the shipping date of the order of a given month, the customer understands and agrees that the charge for that month’s order will not be reversed.
Encha might modify or discontinue the Product Subscription Program. In the event of changes, Encha will notify all the affected customers by email. Please see Encha's Terms and Conditions for full details.
Enjoy your Encha and the subscription savings!